Privacy Policy

To facilitate the reading of this document, we provide you with the following table of contents:

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1. RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA
2. WHAT PERSONAL DATA DO WE COLLECT?
3. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
4. WHAT ARE YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA?
5. SOCIAL NETWORKS
6. SECURITY MEASURES
7. MINORS
8. CHANGES TO THE PRIVACY POLICY

Responsible

Atipik Properties S.L. with address at Calle del General Aranaz 60, Puerta 16, Madrid, with CIF number: B-88477021 (hereinafter “Sophiq Properties”) is responsible for the processing of your personal data. See more

Use of Personal Data

We will use your data (obtained online or in person), to manage your registration as a user of our website to manage inquiries about our products and provision of services, to answer your queries, as well as to send you personalized communications, our newsletter and commercial communications. See more

For what purpose do we use your data?

We are entitled to process your data for a variety of reasons. The essential purposes are to manage and process the queries raised through the inquiry form. In addition, other reasons that allow us to make this use of personal data are to carry out the provision of services to our customers, including the management of communications and documentation with them. Finally, secondary purposes include sending you our commercial and advertising communications, for which we will request your express consent. See more 

Do we share your personal data?

For these purposes, we inform you that we do not transfer your personal data to third parties unless there is a legal obligation, the contractual relationship requires it or when we first request your consent, indicating the guarantees we offer with respect to such transfer and always in compliance with applicable legislation. See more

Rights you have as an interested party

You have the right to access, rectify or delete your personal data. In some specific cases, you have other rights, for example, to object to our use of your data or to exercise the portability of your data. You can also revoke your consent or limit the processing of your personal data. You can exercise them by sending us an email to info@atipikproperties.com. Below we detail and explain in detail what they consist of and how you can exercise them. See more

Please read the present Privacy Policy complete and also our Cookie Policy, in order for you to understand in detail the use we will make of your personal data and the rights you have in relation to them. Don't lose sight of the fact that your data is valuable and you are the interested party, so below we detail how and for what we use it, with whom we share it and the rights you can exercise to protect it.

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introduction

Sophiq Properties is a registered trademark of Atipik Properties S.L.

At our company, we take the protection of your personal data and your privacy very seriously. Therefore, we want to explain in detail how we manage and protect your personal data when you visit our website and use our services.

The Privacy Policy detailed below can help you better understand how we use your personal data. It also aims to inform you about your rights under the General Regulation for the Protection of Personal Data of the European Union (RGPD). Below, we explain in more detail the types of personal data we collect, how we collect it, for what purposes we can use it and with whom we can share it.

This Privacy Policy applies to the website of Sophia Properties, as well as the other products and services that you can or may contract with us. However, if you contact us through any of our social networks, we will be governed by the data protection policy of the social network in question and, in addition, by this Privacy Policy.

Responsible for the processing of your personal data

Atipik Properties S.L. with address at Calle del General Aranaz 60, Puerta 16, Madrid, with CIF number: B-88477021 (hereinafter”Sophia Properties”) is responsible for the processing of your personal data. In compliance with the provisions of Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of these data (hereinafter,”General Data Protection Regulation” or”RGPD”) and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (hereinafter,”LOPDGDD”) and other applicable regulations, in order to guarantee your privacy, we inform you of the following:

Atipik Properties S.L. is responsible for safeguarding your data, for giving them the proper use and for protecting them with the necessary measures to prevent their misuse.

If at any time you have any questions or questions about the processing of your personal data, please contact us using our contact details mentioned above or by email info@atipikproperties.com 

What personal data do we collect?

At Sophiq Properties, we collect personal data every time you have any contact with us, including the request or the actual provision of any of our services, when you use our website or when you interact with us by any electronic or telephone means.

We collect contact details from our customers and potential customers. With regard to our customers, we will collect financial information to be able to issue the invoices corresponding to our services, as well as manage their payment.

On our website, we collect the following personal data:

• Name and Surname
• Mailing address
• Email
• Telephone number
• Information about your buyer or seller profile
• Information about the real estate properties you are interested in buying or selling.

At all times, in accordance with this, you agree to provide true information, so that the information provided is always up to date and does not contain errors. If you insert erroneous information, that does not belong to you or that you do not have the consent to use, you must inform us as soon as possible by email info@atipikproperties.com, to manage the corresponding deletion or rectification.

By “clicking” on the “I have read and accept the Privacy Policy” (or equivalent) button incorporated into our forms, you declare that the information and data you have provided in them are accurate and true.

For what purpose do we process your personal data?

In our company, we process the information provided to us by our customers and users in order to provide them with the services they request from us. In addition, we also use your personal data to send you commercial information about our products and services.

It is important to remind you that the data has been collected exclusively for specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with those purposes.

Below, you will find a table of treatments, in order to show you in a more graphic way, the different treatments of personal data that we carry out. But, to better understand the treatment, we have indicated in advance some concepts that will be very useful to you to better understand our treatment table:

• Purposes of the treatment: refers to the reason why Sophiq Properties processes your personal data.

• Legal or legal bases: is the justification that exists so that we can process your data for each of the purposes indicated.

• Communication of your data to third parties: For these purposes, we inform you that we do not transfer your personal data to third parties unless there is a legal obligation, the contractual relationship requires it or when we first request your consent, indicating the guarantees we offer with respect to such transfer and always in compliance with applicable legislation.

On the other hand, they may have access to your personal data managers of treatment, that is, service providers who have to access your personal data for the performance of their functions.

We inform you that you can request more detailed information regarding the recipients of your data by sending an email to info@atipikproperties.com stating the reason for your enquiry.

• Storage period: refers to the data that you provide to us. In addition, we inform you that your data will remain blocked for the treatment of judicial, administrative or fiscal claims, for the periods resulting from applicable legislation.‍

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1. PURPOSE OF THE TREATMENT

Management and processing of inquiries submitted through our inquiry form and/or chatbot integrated into the website. In this section, customers or potential customers can ask questions, request quotes or request services. It also serves to generate a first contact with the customer and to present our services to them.

LEGAL BASIS

Legitimate interest of Sophiq Properties, to meet information or service requirements, whether through the web, by telephone or through any electronic means.

RECIPIENTS

In response to your query, request for information or services, your data may be shared with companies that are members of the group, on the legal basis of Sophiq's legitimate interest in responding to your request for information.

In our company, we do not share your personal data with third parties, except in cases where it is necessary to provide them with the services they request from us. In these cases, we will inform them in advance and obtain their prior consent.

STORAGE PERIOD

The data will be kept as long as there are contractual obligations deriving from the services or content requested and, subsequently, until the termination of legal, contractual or deontological responsibilities that require keeping them (e.g., until the extinction of the liability derived from data protection or cybersecurity regulations). Once these deadlines have elapsed, we delete your personal data securely and permanently.

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2. PURPOSE OF THE TREATMENT

Provision of services to our clients, including the management of communications and documentation with them, as well as the management procedures for preparing the corresponding invoices and the collection of the amounts corresponding to the services provided. In addition, we will use your personal data to carry out the corresponding studies required by the regulations and our own internal compliance with regard to the prevention of money laundering.

LEGAL BASIS

Sophiq Properties' legitimate interest and contractual relationship for the provision of the service requested by the customer, even if it does not include consideration.

RECIPIENTS

It is necessary for us to give access to your personal data to third parties who provide us with support in the services we offer you. These may be providers of technological and analytical services, providers of services related to the legal relationship we enter into with you and other service providers such as our lawyers. In addition, for the purpose of managing the corresponding payment and collection, we may share your information with financial institutions, fraud detection and prevention entities.

In addition to those responsible for the treatment, third parties who do not provide a service to Sophiq Properties will not have access to your personal data.

STORAGE PERIOD

In our company, we keep your personal data for as long as necessary to provide you with the services you request from us and to comply with our legal obligations (e.g., until the extinction of liability derived from data protection or cybersecurity regulations). Once these deadlines have elapsed, we delete your personal data securely and permanently.

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3. PURPOSE OF THE TREATMENT

Identification and verification of the customer's identity Its main purpose is to ensure security, compliance with legal regulations and the protection of the personal data of the future customer or customer. In addition, its purpose is to personalize services and improve the customer experience.

LEGAL BASIS

Legitimate interest of Sophiq Properties, to comply with applicable legislation on personal data, prevention of money laundering and terrorist financing and to ensure the financial security of the transaction.

RECIPIENTS

In response to your query, request for information or services, your data may be shared with companies that are members of the group, on the legal basis of Sophiq's legitimate interest in responding to your request for information.

In our company, we do not share your personal data with third parties, except in cases where it is necessary to provide them with the services they request from us. In these cases, we will inform them in advance and obtain their prior consent.

STORAGE PERIOD

The data will be kept as long as there are contractual obligations deriving from the services or content requested and, subsequently, until the termination of legal, contractual or deontological responsibilities that require keeping them (e.g., until the extinction of the liability derived from data protection or cybersecurity regulations). Once these deadlines have elapsed, we delete your personal data securely and permanently.

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4. PURPOSE OF THE TREATMENT

Manage your subscription to our news letter or newsletter of important notices and communications from Sophiq Properties.

This subscription can be managed through third parties that provide automation services for communications with customers.

LEGAL BASIS

The consent you grant us for sending commercial communications.

RECIPIENTS

Your data may be shared with member companies of the group on the legal basis of Sophiq's legitimate interest and contractual relationship, with the intention of providing the service requested by you.

In our company, we do not share your personal data with third parties, except in cases where it is necessary to provide them with the services they request from us. In these cases, we will inform them in advance and obtain their prior consent.

STORAGE PERIOD

For three years from the last interaction with the Company or until you express your willingness not to continue subscribing to the News letter.

What are your rights in relation to your personal data?

We inform you that you can exercise the following rights:

1. Right of Access: to your personal data to know which ones are being processed and the processing operations carried out with them;
2. Right of Rectification: of any inaccurate personal data;
3. Right of Deletion: of your personal data, when this is possible;
4. Right to request the Restriction of the Processing of your Personal Data: when the accuracy, legality or necessity of the processing of the data is doubtful, in which case, we may keep them for the exercise or defense of claims;
5. Right to the Portability of Your Personal Data: when the legal basis that enables us to process those indicated in the table above is the contractual relationship or consent;
6. Right to Oppose to the Processing of Your Personal Data: when the legal basis that enables us to process those indicated in the table above is legitimate interest. For these purposes, we will stop processing your data unless we have an overriding legitimate interest or for the formulation, exercise or defense of claims;
7. Right to Revoke: your consent at any time.

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You can exercise any of your rights, at any time, free of charge and by sending an email to info@atipikproperties.com, identifying yourself, indicating the right you wish to exercise and the additional information you consider pertinent to locate the data you request from us, if any.

If you believe that we have not treated your personal data properly, you can contact us at the following email address: info@atipikproperties.com. However, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency if you consider that a violation of data protection legislation has been committed with respect to the processing of your personal data.

Cookies

Sophiq Properties will only use data storage and retrieval devices (“Cookies”) when the user has given their prior consent to do so in accordance with what is indicated in the browser pop-up window when the user accesses the Sophiq Properties website for the first time and in the other terms and conditions indicated in the Sophiq Properties Cookie Policy. You can view our Cookie Policy through the following link [**]

Social Networks

Sophiq Properties has a profile on some of the main social networks on the Internet, recognizing itself as responsible for the processing in relation to the data published in those profiles or the data that users send privately to the mailbox that appears in the profile for this purpose.

The processing that will be carried out with the data within each of the said networks will be, at most, what the social network allows corporate profiles.

Thus, in accordance with the privacy policy of the social network in question and in accordance with the terms of the present one, we can inform “our” followers and contacts, when the law does not prohibit it, about our services, promotions, activities, publications, as well as provide any personalized customer service.

Under no circumstances will we extract data from social networks, unless the user's consent has been obtained in time and expressly for this purpose.

This policy applies to the processing of personal data that we make of data collected on social networks.

Security Measures

Sophiq Properties adopts the security levels established by the RGPD and other applicable regulations. Technical, physical and organizational security measures are aimed at protecting our clients' data and seek to adapt to their nature at all times. However, technical security in a medium such as the Internet cannot be guaranteed without exceptions, since there may be malicious actions by third parties. However, Sophiq Properties makes every effort to prevent such actions.

Among the measures we implement for the security of interested parties, are the restriction on strictly authorized access, two-step authentication, SSO functions with G Suite, role-based permissions, SSL certificate, backups, security tests and analysis, version control, data blocking if necessary, encryption when the action so advises, pseudonymization and even anonymization, if we achieve our objective, which is none other than the correct custody and good use of your personal data.

We have also revised our policy regarding the collection, storage and processing of data, including physical security measures, to prevent unauthorized access to our systems.

In compliance with the principle of data minimization, we limit access to the personal information that must be processed and we will ensure that all stakeholders comply with strict contractual confidentiality obligations.

Failure to comply with the above disciplinary conditions will be a sufficient reason for sanction, contract termination or dismissal from work.

Minors

Minors may not use the services available through our website without the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all acts performed through the Web by the minors under their care, including the completion of forms with the personal data of such minors and the marking, if appropriate, of the boxes that accompany them.

Changes to the Privacy Policy

Sophiq Properties is always waiting to evolve to provide the best service and security to its customers, so and in response to legislative and technological changes and developments, this policy may change from time to time, taking into account the needs of our customers, Sophiq Properties or the authority.

Therefore, Sophiq Properties reserves the right to modify and update this Privacy Policy at its sole discretion and when necessary.

Transfer of data to third-party collaborators

‍On certain occasions, Sophiq Properties may communicate personal data to third-party collaborators with whom it has brand association or collaboration agreements, for the sole purpose of managing promotions, experiences, raffles, events or other actions related to such collaboration. These third parties will process personal data solely and exclusively for the purposes indicated above and in accordance with applicable data protection regulations. Sophiq Properties will ensure that these third parties offer adequate levels of security and confidentiality in the processing of data, signing, where appropriate, the corresponding contracts for commission of treatment or co-responsibility in accordance with Article 26 of the RGPD. Under no circumstances will personal data be transferred to third parties without a legal basis or without the information and prior consent of the interested party.

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Last updated: September 4, 2025